Workshop Outline
Art of Negotiating: Applying Principled
Negotiation Techniques
Duration: 2 Days – Course No. A-AN
workshop overview
Negotiation is not simply a matter of two or
more people coming together to discuss and reach agreement. In this workshop, you’ll learn the
structure of negotiation, its approaches, and the skill to conduct effective
negotiations and how to establish the basis for successful negotiation long
before you speak.
who should attend?
◦ For all levels of management but in particular mid- to senior-level
management and professionals who have critical, continuing, day-to-day
responsibilities to be effective as negotiators. Project leaders and operations managers
◦ Newly appointed managers and experienced managers who wish to learn
about current thinking and new techniques in this important aspect of
management
◦ Sales and marketing representatives
description
Understand the Complexity of Negotiation
◦ Understand the various negotiating styles
◦ Identify the advantages and disadvantages of
the varying styles
◦ Understand the relationship between
negotiation and leadership
◦ Find out how to employ the “principled
negotiation” method
Principles of Effective Negotiation
◦ Learn how to establish the negotiating climate
◦ Find out how to deal with people issues in the negotiation
◦ Discover how to identify and probe on the real issues
◦ Learn how to invent options for mutual gain
◦ Develop the skills to protect yourself
Acquire the Skills of an Effective Negotiator
◦ Develop effective communication skills
◦ Learn how to deal with resistance, hostility and anger
◦ Find out how to probe for information and underlying concerns
after the workshop, you will be able to:
◦ Comprehend what is really going on in a negotiation, regardless of
the words spoken
◦ Project from a position of strength and learn to negotiate for
“win/win”
◦ Anticipate and deal effectively with conflict when it arises in the
negotiation
◦ Develop strategies and counter-strategies
other features
◦ In this workshop, you’ll learn how to evaluate situations, employ negotiation
strategies, tactics and techniques, and practise these skills in a supportive
learning environment
◦ Group size is limited to 20
◦ Participants will receive a Nexient Certificate of Completion
CONTACT
1.866.525.7272
www.nexientlearning.com
