Workshop Outline
Fundamentals of Business Writing
2 Days – Course No. A-FBW
workshop overview
Recognize “good” writing and how it differs
from writing that is difficult to understand. Produce reports, letters, memos,
e-mail, faxes and short articles that are effective and clearly organized.
who should attend?
◦ Managers, supervisors, and administrative officers
◦ Technical personnel, program officers, and information officers
◦ Professionals who are expected to produce clearly written
text—including e-mails
◦ Anyone wanting to learn how professional writers approach business
writing, or seeking to refresh their writing skills
description
The Elements of “good writing”
◦ Four characteristics of “good” business writing
◦ How to analyze your writing samples to see if they meet these
characteristics
Getting Started
◦ “Quick-fix” techniques to use every day on all your writing
◦ How to break out of writer’s block
◦ Four editing techniques that are easy to learn and will improve
anybody’s writing
Now the Basics
Two questions that every writer must answer
before beginning to write:
◦ What’s my purpose?
◦ Who is the target audience?
Mastering the greatest enemy of clear writing:
inappropriate use of the passive voice
◦ What is the passive voice and what’s wrong with it?
◦ Why do writers use it so frequently?
◦ Learn to use it appropriately
Keeping to the point: harder than you think
◦ Eliminate unnecessary words and phrases
◦ “Gobbledygook and jargon”
◦ Artful punctuation techniques
The Final Touches
Learn to use formatting to catch reader interest:
◦ How to use subheads to guide your reader
◦ Using “pull-quotes” to emphasize points
◦ Dealing with background
◦ Developing templates
Develop and Apply Checklists
◦ Eliminate embarrassing errors by developing editing checklists that
you automatically apply to each piece you send out
after the workshop, you will be able to:
◦ Increase your productivity by eliminating “writer's block” and other
time-wasting barriers.
◦ Improve readability: in your own writing and other people’s, through
editing techniques that most professional writers use
◦ update your grammar, punctuation and usage: many rules have changed,
but this workshop will show you what's acceptable now—and why
other features
◦ You'll eliminate embarrassing errors by developing editing
checklists that you automatically apply to each piece you send out.
◦ You will be exposed to writing examples that demonstrate the points
under discussion.
◦ Group size is limited to 16
◦ Participants will receive a Nexient Certificate of Completion