This course is not currently offered by Global Knowledge. Information here is provided for reference only.

Gain the skills needed to perform "back-office" scheduling and user profile management and to generate reports and perform capacity planning tasks. This web-based, instructor-led course is facilitated through MeetingPlace-you take it from the comfort of your own home or office.

Please note: The start time for this course depends upon the location of the majority of students, is subject to change, and will be confirmed one week prior to class session start date. The course delivered through MeetingPlace conferencing and Audio Bridge.

What You'll Learn

• MeetingPlace Application Server Administration Center and its use
• Conference Manager application and its use
• Eight mandatory elements that comprise a user profile
• The mechanism to bulk import user profiles from other databases
• Verification of the configuration settings for a previously scheduled meeting
• Scheduling a meeting using a groupware application, such as Outlook
• Overview of the MeetingPlace system architecture
• Types of ports, such as floater and contingency, and their use during a MeetingPlace conference
• Use of the Administration Center to display the capacity management path
• Generation of common reports

Who Needs to Attend

Staff members who must administer the Cisco MeetingPlace system and team members who are responsible for monitoring and capacity planning for the Cisco Unified MeetingPlace audio/video/web-conferencing solution

Prerequisites

There are no prerequisites for this course.

Follow-On Courses

There are no follow-ons for this course.

Course Outline

1. System Administrator Responsibilities

• Maintain system configuration
• Establish backup procedures
• Create system reports

2. System Administrator Tools

• MeetingPlace Application Servers Administration Center
• MeetingPlace Web Conferencing Servers Administration Center
• MeetingPlace Conference Manager

3. System Configuration

• Understanding meeting timers
• Scheduling Guard Times

4. Manage End User Profiles

• MeetingPlace access options
• Users and groups
• Configuration and profile demonstration

5. System Maintenance

• Using Administration Center
• Importing profiles
• System maintenance demonstration

6. Reports

• Categories of reports
• Raw meeting details

7. Capacity Management

• Daily analysis charts
• Monthly trending
• Port utilization
• Calculating "No Show" percentages
• Billback procedures