This hands-on course focuses on advanced installation and configuration of Cisco Unified Communications Manager (CUCM) v7 and v8 in global, multisite networks. You will learn how to build the system from scratch to provide:

• A variable-length on-net dial plan supporting overlapping extensions, as described in Cisco's Unified Communications System Release 8.x SRND
• Remote site survivability (SRST and SRST with CME) bandwidth management
• Mobility features, such as device mobility and extension mobility, used in networks with multiple sites
• Survivability for remote sites during WAN failure
• Automated alternate routing (AAR) to deliver calls over the public switched telephone network (PSTN) if no bandwidth is available

Since globalization is key in today's business world, you'll learn how to use local route groups and global transformations to simplify the dial plan and prepare for globalization without implementing E.164 dialing. Then, you will investigate deploying E.164 and explore the challenges of globalization presented by the North American Numbering Plan (NANP).

What You'll Learn

• Issues in multisite deployments and their solutions
• Implement a variable-length on-net dial plan without globalization supporting multiple sites with overlapping extensions
• Use new v7 and v8 features, including local route groups and global transformations
• Transition to a globalized E.164 dial plan
• Issues with globalization in the NANP
• Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and CUCM Express
• Implement CAC to manage calling and prevent oversubscription of the IP WAN
• Implement mobility features such as CUCM Device Mobility and CUCM Extension Mobility
• Explore the use of gatekeepers and SAF for intercluster routing
• Configure and implement solutions to reduce bandwidth requirements in the IP WAN
• Implement H.323 and Media Gateway Control Protocol (MGCP) gateways
• Call Control Discovery (CCD) and the Service Advertisement Framework (SAF)
• RSVP and SIP Precondition

Who Needs to Attend

Network professionals who install, configure, and manage Cisco Unified Communications solutions

Prerequisites

• ICOMM - Introducing Cisco Voice and UC Administration v8.0
• CVOICE - Implementing Cisco Unified Communications Voice over IP and QoS v8.0
• CIPT1 - Implementing Cisco Unified Communications IP Telephony Part 1 v8.0

Follow-On Courses

• CAPPS - Integrating Cisco Unified Communications Applications v8.0
• TVOICE - Troubleshooting UC Systems v8.0

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

• CCNP Voice - Cisco Certified Network Professional Voice

Why Global Knowledge?

We've customized our lab environment to ensure that you learn the skills you need for multisite deployment and globalization in North America. Other training partners provide a more simplistic topology with a HQ site in North America and minimal implementation of the NANP. Our enhanced labs include:

• A focus on the NANP
• HQ in North America with multiple branches in North America with overlapping extensions
• A branch in Frankfurt
• Implement a variable-length on-net dial plan without globalization supporting multiple sites with overlapping extensions
• Transition to a globalized E.164 dial plan

Our sophisticated telephony simulation lets you configure PRI and FXO connections to the PSTN, T1-CAS DS0-Groups to a channel bank connected to two PBXs, and FXS ports connected to analog phones. Each 2811 router is provisioned with a PVDM2-64 providing DSP resources and a serial card for WAN connectivity.

Course Outline

1. Multisite Deployments

• Identifying Issues
• Multisite Deployment Solutions
• Multisite Connections
• Multisite Deployment Dial Plan

2. Centralized Call Processing Redundancy

• Remote-Site Redundancy Options
• Cisco Unified SRST and MGCP Fallback
• CUCM Express in SRST Mode

3. Bandwidth Management and Call Admission Control

4. Features and Applications for Multisite Deployments

• Device Mobility
• Extension Mobility

5. IP Telephony Security

• Service Advertisement Framework

Labs

Global Knowledge Unified Communications Lab Topology

Our investment in enhanced and exclusive labs means you get the experience you need using current software and hardware in North America. No other training company offers a unique, real-world lab solution like ours.

Cisco Unified Communications labs are based on pods. Two students form a team and have control of one pod, referred to by the letter N. The logical topology for a Global Knowledge Unified Communications pod is illustrated in the lab topology diagram for this course. A central Call Manager Cluster, deployed by your instructor, is used to provide an IP telephony test environment that includes a simulated PSTN complete with 3-digit service codes, overlapping 7- and 10-digit patterns, and 11-digit and international patterns. Each pod also contains 2811 Integrated Services Routers running IOS 15.0(1)M2. The PSTN is accessible via a PRI, FXO ports, and SIP trunks. Global Knowledge lab topologies include Headquarters, Branch A, Branch B (with extensions that overlap with Branch A), and a Frankfurt branch. Headquarters, Branch A, and Frankfurt are illustrated in the figure.

Each pod has three IP phones. Two of the phones are internal, and the third is a test phone used to simulate outside callers. Cisco IP Communicator is used for phones at the HQ and Branch sites. Each pod has a CUCM Publisher.

Global Knowledge Unified Communications Lab Topology: North American Branches

The Global Knowledge lab environment also offers optional legacy labs you can run if desired. A sophisticated telephony simulation is provided, allowing you to configure PRI and FXO connections to the PSTN, T1-CAS DS0-Groups to a channel bank connected to two PBXs, and FXS ports connected to analog phones. Each 2811 router is provisioned with a PVDM2-64 providing DSP resources and a serial card for WAN connectivity. The lab topology for this course illustrates the test environment for student pods 1 and 2 for legacy voice port connections.

Lab 1: Topology and Deployment

Lab 2: CUCM Initial Setup

Lab 3: Enhanced - HQ Common Configuration

Lab 4: Exclusive - IP Phone and IP Communicator Phone Load

Lab 5: Enhanced - H.323 Gateway at HQ: Global Protocol Configuration and Incoming Calls

Lab 6: Enhanced - Gateway Lab: SIP Trunks

Lab 7: Exclusive - Variable-Length On-Net Dial Plan

Lab 8: Enhanced - Outgoing to PSTN at HQ via H.323 PRI

Lab 9: Exclusive - CUBE: SIP to SIP to PSTN

Lab 10: Enhanced - Line/Device: Geographic Routing

Lab 11: Exclusive - Digit Manipulation in NANP using Global Transformations

Lab 12: Enhanced - Tail End Hop Off

Lab 13: Exclusive - SRND 8.x Variable-Length On-Net Dial Plan

Lab 14: Enhanced - European Branch Deployment

Lab 15: Enhanced - SRST and CFUR

Lab 16: Enhanced - SRST using CME

Lab 17: Multisite: Regions

Lab 18: MOH and Software Conferencing

Lab 19: Hardware Conference Bridge

Lab 20: Transcoder

Lab 21: Multisite: Locations

Lab 22: Enhanced - Automated Alternate Routing

Lab 23: Enhanced - Device Mobility

Lab 24: Extension Mobility

Lab 25: Exclusive - Gatekeeper-Controlled H.323 Intercluster Trunks (Optional)

Lab 26: Exclusive - Dial Plan Lab: H.323 Gatekeeper-Controlled Trunk (Optional)

Lab 27: Enhanced - Service Advertisement Framework

Lab 28: Exclusive - SAF with RSVP and SIP Precondition

Lab 29: Enhanced - E.164 Dial Plan (Optional)

Lab 30: Enhanced - Line/Device: Class of Service (Optional)

Lab 31: Gateway Lab: MGCP Global Protocol Configuration (Optional)

Lab 32: Exclusive - Gateway Lab: MGCP FXS (Optional)