In this five-day, instructor-led course emphasizing Lync Server 2010 Enterprise Voice features, you will learn how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. In 14 hands-on labs, you will learn how to create a Lync Server 2010 solution that includes Enterprise Voice, instant messaging (IM), presence, and conferencing.

This course can also assist you in your preparation for Exam 70-664: TS: Microsoft Lync Server 2010, Configuring.

What You'll Learn

• How the features and architecture of Microsoft Lync Server 2010 enable real-time communication and collaboration
• Deploy Lync Server 2010
• Configure users and rights using Role-Based Access Control (RBAC)
• Deploy and manage Lync 2010 clients
• Configure and manage external user access using the Edge server role
• Deploy basic Enterprise Voice functionality
• Extend Enterprise Voice functionality to include trunk options, call park orbit, and the unassigned number feature
• Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010
• Configure the Response Group Service, including agent groups, queues, and workflows
• Configure and manage conferencing
• Configure and use archiving and monitoring
• Perform back up and restore of Lync Server 2010 critical data
• Improve bandwidth management using Call Admission Control (CAC)
• Configure and deploy Enhanced 911
• Configure a Survivable Branch Server for a branch office

Who Needs to Attend

IT professionals and telecommunications professionals who want to learn how to install, configure, manage, and maintain a Microsoft Lync Server 2010 environment.

Prerequisites

• At least three years' experience working with unified communications software, including knowledge of and experience with Microsoft Office Communications Server 2007 R2
• Understanding of the following telecommunications concepts:
  • The difference between TDM and VoIP
  • Gateways and PBX
  • Session Initiation Protocol (SIP)
  • Codecs
  • Dialing plans
• Understanding of the following general concepts:
  • Networking fundamentals, including TCP/IP/UDP, DNS
  • Active Directory principles and management
  • Windows Server 2008 fundamentals
  • Public Key Infrastructure (PKI)
  • Exchange Messaging concepts
  • PowerShell basics
  • SQL Server concepts and operation

Follow-On Courses

• Planning and Designing a Microsoft Lync Server 2010 Solution (M10534)

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

• MCITP: Lync Server Administrator 2010

Course Outline

1. Features and Architecture of Microsoft Lync Server 2010

• Features of Lync Server 2010
• Architecture and Server Roles
• Management Tools

2. Deploying Microsoft Lync Server 2010

• Preparing for Deployment
• Reviewing the Design Process
• Deploying Lync Server 2010

3. Configuring Users and Rights in Microsoft Lync Server 2010

• Managing Lync Server 2010
• Role-Based Access Control

4. Client and Device Deployment and Management

• Preparing for Client Deployment
• Deploying Lync 2010 Clients
• Preparing for Device Deployment
• Deploying and Managing IP Phones

5. External User Access

• Edge Server Role
• Topologies for External User Access
• Preparing for External User Access
• Edge Server Deployment Process

6. Configuring Basic Enterprise Voice Functionality

• Features of Lync Server 2010 Enterprise Voice
• Preparing for Enterprise Voice
• Deploying Enterprise Voice

7. Extending Enterprise Voice Functionality

• Configuring Enterprise Voice
• Call Park
• Announcement Service

8. Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration

• Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
• Integrating Exchange Server 2010 SP1 UM with Lync Server 2010

9. Implementing Response Groups

• Overview of the Response Groups Service and its Application
• Response Group Service Components
• Response Group Service Management Tools

10. Conferencing in Microsoft Lync Server 2010

• Introduction to Conferencing in Lync Server 2010
• Dial-In Conferencing in Lync Server 2010
• Managing and Administering Conferencing Policies

11. Monitoring and Archiving

• Archiving Service
• Monitoring Service
• Configuring Archiving and Monitoring

12. High Availability and Disaster Recovery in Microsoft Lync Server 2010

• Options for High Availability
• Tools for Backing Up and Restoring Lync Server 2010
• Exporting and Importing Critical Lync Server Data
• Backing up and Restoring Critical Lync Server Data

13. Call Admission Control

• Overview of CAC Functionality
• Implementing CAC

14. Deploying and Configuring Enhanced 911

• Enhanced 911 Basics
• Deploying and Configuring Enhanced 911

15. Voice Resiliency Features of Lync Server 2010

• Voice Resiliency in Lync Server 2010
• Features Available During Various Outage Scenarios

Labs

Lab 1: Preparing the Environment and Deploying a Lync Server 2010 Pool

• Preparing for Lync Server 2010
• Configuring a Lync Server 2010 Topology
• Publishing a Topology and Deploying a Front-End Server
• Validating the Topology

Lab 2: Configuring Users and Rights

• Using the Lync Server Control Panel
• Using the Lync Server Management Shell
• Configuring Role-Based Access Control

Lab 3: Client and Device Management

• Creating and Assigning Client Policies
• Creating and Assigning Device Policies
• Configuring Device Update

Lab 4: Deploying External User Access

• Configuring the Topology for External Access
• Deploying Edge Server and Configuring Remote Access
• Testing and Verifying External User Access

Lab 5: Configuring Basic Enterprise Voice Functionality

• Configuring Topology for Enterprise Voice
• Configuring Lync Server 2010 Enterprise Voice
• Configuring Voice Policies and PSTN Usages

Lab 6: Implementing Enterprise Voice

• Configuring Routes and Site Trunks
• Configuring Call Park
• Configuring the Unassigned Number Feature
• Configure Users for Enterprise Voice
• Testing and Verifying Enterprise Voice Functionality

Lab 7: Integrating Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010

• Configuring Exchange Server 2010 SP1
• Configuring Lync Server 2010 Interoperability with Exchange Server 2010 SP1

Lab 8: Configuring the Microsoft Lync Server 2010 Response Group Service

• Configuring Agents Groups and Queues
• Configuring Workflows
• Verifying the Response Group Service Behavior

Lab 9: Conferencing Configuration and Deployment

• Configuring Dial-In Conferencing
• Configuring Conferencing Policies
• Experiencing Lync Server 2010 Conferencing

Lab 10: Configuring and Using Archiving and Monitoring in Lync Server 2010

• Configuring the Archiving Server Role
• Configuring the Monitoring Server Role and the Lync Server Monitoring Reports
• Exploring the Lync Server Monitoring Reports

Lab 11: Preparing for a Disaster and Recovering

• Using System and Application Tools to Backup Lync Server 2010
• Using Lync Server 2010 Tools to Backup Lync Server 2010
• Restoring Lync Server 2010

Lab 12: Implementing Call Admission Control

• Configuring CAC Components
• Verifying Bandwidth Policy

Lab 13: Configuring the Lync Server 2010 Location Information Service for Enhanced 911 Calling

• Creating Emergency Routes and PSTN Usages
• Defining LIS Locations
• Experiencing LIS Features

Lab 14: Implementing Voice Resiliency in Lync Server 2010

• Configuring a Survivable Branch Server
• Testing and Verifying Branch Office Voice Resiliency with WAN Outage
• Testing and Verifying Branch Office Voice Resiliency with Pool Outage