This Authorized Cisco 5-day course gives you the knowledge and skills required to design, implement, and troubleshoot Quality of Service (QoS) on a network. The course addresses the essential QoS technologies and applications for both Service Provider and Enterprise networks. Successful implementation of the techniques taught in this course will have a dramatic impact on critical network application performance.

What You'll Learn

• Building blocks of IP QOS
• Configure AutoQoS on WAN routers and on Catalyst access switches and monitor the results
• Configure FIFO and WFQ queuing on WAN routers and measure and analyze network performance
• Configure WRED on WAN routers to control which traffic is dropped during congestion
• Configure CBWFQ and LLQ on WAN routers to provide bandwidth and latency guarantees
• Configure COS-to-queue mapping and WRR queuing on the Catalyst 2950 switch

Who Needs to Attend

Network professionals interested in deploying state-of-the-art QoS techniques to support multimedia traffic would benefit from this course.

Prerequisites

ICND or equivalent experience.

Follow-On Courses

• CVOICE - Implementing Cisco Unified Communications Voice over IP and QoS v8.0

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

• CCIE - Cisco Certified Internetworking Expert Routing and Switching
• CCIE Voice

Why Global Knowledge?

We've enhanced our labs beyond what you'll find in a standard Authorized Cisco QoS course. Work with real VoIP and real data rather than simulated voice and data. Labs include voice calls between Cisco IP phones and HTTP web page downloads and FTP file transfers from a server to student workgroup PCs. Traffic generators are used to inject additional simulated traffic into the lab environment to cause network congestion.

Enhancements include:

Testing Voice Quality

• Make voice calls, listen to real voice quality, and observe the effects of delay and jitter rather than relying on pings to test voice quality.
• We offer you a real-world experience with IP telephones in place of a "what if" exercise offered in standard lab situations.

QoS on Data Applications

Use your workgroup PC to download web pages and FTP files from a server. Observe the benefits of QoS for data applications on congested networks and see web page refreshes while observing FTP file transfers in real time. In the standard QoS course, students look at counters on their routers to observe the effects of QoS on data applications.

Real Phones in Labs

• We've added real IP telephones to the QoS lab exercises. In the RTP header compression lab and the Link Fragmentation and Interleave labs, you can not only hear the results, but you can display drop and jitter counters on the phone itself.
• The standard QoS course does not offer telephones in the labs. Rather, students rely on counter statistics on the routers to judge what voice calls will sound like - a method that alters their perception of the effect on voice quality.
• Call Manager Express is employed in our labs to control the student IP telephones.

Auto QoS for the Enterprise

We've added an exclusive lab on Cisco's Auto QoS for the Enterprise, a feature used to automatically configure QoS for data, voice, and video applications. Using NBAR to dynamically discover network applications, Auto QoS for the Enterprise applies best practice QoS policies tailored to the type and quantity of traffic loads. This lab is not part of the standard QoS course.

Course Outline

1. Introduction to IP QoS

• Understanding the Need for QoS
• Understanding QoS
• Implementing QoS

2. The Building Blocks of IP QoS

• Identifying Models for Implementing QoS
• The Integrated Services Model
• The Differentiated Services Model
• Identifying QoS Mechanisms
• QoS in the Life of a Packet

3. Introduction to Modular QoS CLI and AutoQoS

• Modular QoS CLI
• Cisco AutoQoS VoIP
• Cisco AutoQoS Enterprise

4. Classification and Marking

• Understanding Classification and Marking
• Using MQC for Classification
• Using MQC for Class-Based Marking
• Using NBAR for Classification
• Configuring QoS Pre-Classify
• Configuring QoS Policy Propagation Through BGP
• Configuring LAN Classification and Marking

5. Congestion Management

• Introducing Queuing
• Understanding Queuing Implementations
• Configuring FIFO and WFQ
• Configuring CBWFQ and LLQ
• Configuring LAN Congestion Management

6. Congestion Avoidance

• Introducing Congestion Avoidance
• RED
• Configuring Class-Based Weighted RED
• Configuring Explicit Congestion Notification

7. Traffic Policing and Shaping

• Understanding Traffic Policing and Shaping
• Configuring Class-Based Policing
• Configuring Class-Based Shaping
• Configuring Class-Based Shaping on Frame Relay Interfaces
• Frame Relay Voice-Adaptive Traffic Shaping and Fragmentation

8. Link Efficiency Mechanisms

• Understanding Link Efficiency Mechanisms
• Configuring Class-Based Header Compression
• Configuring Link Fragmentation and Interleaving

9. QoS Best Practices

• Understanding Traffic Classification Best Practices
• Deploying End-to-End QoS
• Providing QoS for Security

Labs

100% Enhanced Hands-On Labs

Our QoS labs are based on real VoIP and data rather than on simulated traffic. Cisco IP phones are used for voice calls in the classroom.

Lab 1: QoS Lab Setup and Initialization

Initial router and switch configuration; familiarization with the lab environment.

Lab 2: Baseline QoS Measurement

Network performance testing with and without application traffic loads.

Lab 3: Classification and Marking Using MQC

Configure MQC classification using ACLs. Configure and monitor Class-Based Marking.

Lab 4: Classification Using NBAR

Configure NBAR protocol discovery. Configure MQC Classification via NBAR.

Lab 5: LAN-Based Packet Classification and Marking

Configure Catalyst trust boundaries and COS-to-DSCP mapping. Configure MQC classification and marking on Catalyst switch.

Lab 6: Configuring QoS Pre-Classify

Configure QoS pre-classify on a router using a GRE tunnel. Monitor the operation of QoS pre-classification.

Lab 7: Configuring Basic Queuing

Configure FIFO queuing on WAN routers. Configure WFQ queuing on WAN routers. Measure and analyze network performance.

Lab 8: Configuring LLQ

Configure LLQ on a WAN router to provide bandwidth and latency guarantees. Measure and analyze the results.

Lab 9: Queuing on Catalyst Switches

Configure COS-to-queue mapping on the Catalyst 2950 switch. Configure and monitor WRR queuing on the Catalyst 2950.

Lab 10: Configuring DSCP-Based WRED

Configure and monitor DSCP-Based CB-WRED. Add Explicit Congestion Notification (ECN).

Lab 11: Configuring Class-Based Policing

Configure CB-Policing and analyze the results.

Lab 12: Configuring Class-Based Shaping

Configure CB-Shaping and analyze the results.

Lab 13: Configuring Class-Based Header Compression

Configure and monitor Class-Based RTP header compression on a PPP WAN link.

Lab 14: Configuring LFI

Configure and monitor link fragmentation and interleaving on a PPP WAN link.

Lab 15: Configuring QoS with AutoQoS for VoIP

Configure AutoQoS on WAN routers and monitor the results. Configure AutoQoS on Catalyst access switches and monitor the results.

Lab 16: Exclusive - Auto QoS for the Enterprise (Optional)

Use the Auto QoS for the Enterprise feature on Cisco routers to automatically configure QoS for data, voice, and video applications.

Lab 17: Exclusive -< Catalyst Inline Power (Optional)

Lab 18: Clean Up