How long will I have access to the recording?
Enrolled students will have access to their class recording for 6 months after the event.
When are my class recordings made available?
Your recordings will be available within 3 hours of the end time of each day of class.
What are my choices for audio in the class?
You can choose to have audio through your computer speakers and microphone or via a traditional conference call bridge using a traditional phone (land line / cell phone) or an internet phone like Skype.
If you choose the conference call bridge option, the system will dial out to your phone toll-free if you are in North America. If your phone does not allow the call because you are on an extension, you can direct dial into the class. The call is toll-free in North America and other select regions of the world.
What can I expect to be able to do in my virtual class?
You can speak normally or use public or private integrated Chat to communicate with the instructor and other students. You will be able to view the instructor's slides, desktop shares, and interactive whiteboard. You can ask questions, participate in polls, and even work on assignments and activities in break-out groups. In some cases, you will be able to see the instructor through live video, and you can share your video if you have a connected USB web cam.
Will I be able to access my class via a mobile device?
In order to access your session on a mobile device, download and install the free Adobe Connect Mobile 2.0 app by clicking here. Once installed on your Apple iOS, Android, or BlackBerry device, call Global Knowledge customer service at 1-800-COURSES, and our support staff will verify your enrollment and provide a mobile attendee URL. You will be able to use this mobile attendee URL to access your class from any of your mobile devices throughout the week.
Important: Using a mobile device should be an exception as many Global Knowledge courses require a Windows PC to access the remote lab environment at various times during the week.