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Welcome to the Global Knowledge White Paper Library! Get the latest information on the hottest IT and business topics directly from our expert instructors and training partners. Be sure to check back often as new papers are added monthly!
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IT Training White Papers
vTerminology: A Guide to Key Virtualization Terminology
IT professionals should strive to learn the proper meanings of terms used in the IT virtualization vocabulary and ensure that they and their colleagues share the same definitions.
Twelve Fantastic Features You Need to Know about Windows Server 2012
Learn more about how Windows Server 2012 will simplify and improve delivery of your IT services for the near future and beyond.
Optimizing Microsoft Exchange for the Enterprise, Part II: Hub Transport Server and Lync-SharePoint Integration
In Part II of this this two-part white paper, we will now look at Optimizing the Hub Transport Server, Miscellaneous Features, and Lync-SharePoint Integration. First we examine configuration to optimize Enterprise messaging between Exchange servers and outside the organization. Next we review role-based access control, item and database recovery along with journaling. Finally we will examine integration with your Lync and Sharepoint environments for integrated communications.
Optimizing Microsoft Exchange in the Enterprise Part I: Optimizing the Mailbox Server Role and the Client Access Server
In Part I of this two-part white paper, we first explore key Microsoft Exchange 2010 features: the Mailbox Server Role and Client Access Server (CAS). Through configuration of Exchange databases, resource mailboxes, distribution groups and personal archives, administrators can improve performance and availability. Optimizing Client Access Server helps improve connectivity and performance for remote Exchange users.
Windows Server 2012 and the Resilient File System (ReFS)
Learn more about how ReFS brings new features that improve the integrity, availability and deployment of end-user files on both a physical and virtual level.
In the Trenches: Eight Tips-n-Tricks For Microsoft Windows Group Policy
Scratching your head over Microsoft group policies? Learn the real-world ins and outs to managing your Microsoft group policies from the expert!
Under the Hood: Updates and Improvements in Active Directory Tools for Windows Server 2012
Master Active Directory management in Windows Server 2012 using Microsoft's updated administrative tools.
Seven Security Myths of Windows 7
Computer security should take a layered approach; here are seven myths about computer security that may help you secure your system.
Top Eight Features of Windows 8 Client
Note that this white paper is based on beta software; for now, however, here are the eight topics that jumped out at me when I got acquainted with Windows 8.
Leveraging Microsoft's System Center 2012 Suite in the Private Cloud
The Microsoft System Center 2012 suite allows Microsoft administrators complete control over their private cloud infrastructures.
Windows 8 Reality
Aside from what each of us would like Windows 8 to be, let's take a step back and analyze what Windows 8 is really supposed to be.
Microsoft System Center Configuration Manager 2012: What's New and What's Different
The new upgrade to Microsoft System Center Configuration Manager 2012 provides substantial opportunities for organizations to gain better control over their hardware and software resources.
Five Secrets for Successfully Virtualizing a Data Center
A look at five basics to consider in any data center virtualization project: planning, balancing the various hardware components, sizing the storage properly, managing capacity, and automation.
Five Secrets for Successfully Virtualizing Desktops
Planning and implementing the virtualization of desktops is a challenge, but the result can be cost savings, greater productivity, and a happier work force that has the flexibility to work when, where, and with what devices they wish to use.
Navigating Microsoft SQL 2012 Certifications
The SQL world is an interesting place, part Database Admin, part Developer, and part system administrator; here is a look at the information you need to study for the new SQL 2012 exam coming in June.
Virtualization: Myths vs. Facts
Examine fifteen common myths surrounding virtualization from a vendor-neutral viewpoint.
Microsoft SQL Server 2012: What to Expect
Explore some of the impressive new features of Microsoft SQL Server 2012 so you can start planning your upgrade strategy.
Virtualization 101
Take a look at what makes virtualization so compelling in terms of efficiencies, improved resource utilization, cost reductions, and automation; and how virtualization optimizes the performance of servers, desktops, applications, and users.
Sysinternals: Free Windows Server 2008 Utilities You Should Know About
Learn about a few of the Systernals utilities that are popular with server and Active Directory administrators.
Windows Server 2008: Object Accidental Deletion Protection
Disaster prevention is better than disaster recovery; Object Accidental Deletion Protection is a prevention measure that is practical, sensible, and useful.
The Lync Server Dial Plan: An Introduction to Preparing for Implementation
Gain a broad understanding of the Lync Server dial plan with this white paper.
SP1 for Windows 7 and Windows Server 2008 R2: What's New?
Discover the features and updates of Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2.
Minimizing Windows 7 "Interface Shock"
Fortunately, it is possible to minimize interface shock for users by leveraging Group Poliy to make Windows 7 look more like Windows XP. This white paper will help get you started, with a list of Group Policy settings that can make the Windows 7 landscape more familiar for XP users.
Leveraging Windows 7 for Better User Support
This white paper takes a look at some Windows 7 technologies that can make the transition from XP (or perhaps from Vista) more successful.
Getting Started with Master Data Services
This white paper highlights Master Data Services in SQL Server 2008 R2, which allows an organization to define a "single source of truth" about its enterprise data using a purpose-built centralized database and a predefined Web application.
Hyper-V Server 2008 R2: Free Virtualization without a Server Operating System
Discover Hyper-V Server 2008 R2, which is a good solution when you need a virtualization platform but not the overhead, complexity, or cost of a full-blown operating system.
DirectAccess: The New VPN
Understand the basics of DirectAccess (DA), including what it is, how it works, and how to install it.
Deploying BranchCache: A How-To Guide
This Microsoft white paper will show you how BranchCache can be leveraged to help your branch-office employees access critical information efficiently.
Microsoft and the Cloud: Five Essential Things To Know
This white paper explores five things you need to know about Microsoft and cloud computing.
Speeding Up File Transfers in Windows 7
Examine some of the reasons for variation in your file transfer performance and discover a few tricks that might make file copying easier on your Windows network.
Ten Things You Should Know About SharePoint 2010
Examine the new features and requirements of SharePoint 2010 to help you deploy it in your organization.
SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company
Learn how you can bring together multiple data flows, improve information sharing, and create an effective, collaborative framework for your company.
SharePoint 2010 Document Sets: Better Ways To Manage Content
Learn how document sets are major benefits of SharePoint 2010 and can make your life easier.
Windows 7 Troubleshooting Tips
This Microsoft Windows 7 white paper will teach you about the new troubleshooting tools bundled within.
Getting To Know MED-V In Windows 7
This white paper introduces MED-V (Microsoft Enterprise Desktop Virtualization), Microsoft's enterprise-oriented tool for delivering legacy applications in virtual machines.
Using Microsoft's Free Tools to Image and Deploy Windows 7
Short Blurb: This Windows 7 white paper explores the components and processes used during Windows 7 deployments.
Top Ten Things Every IT Pro Should Know about IE8 on Windows 7
Here are 10 topics that every administrator or planner should know about the new version of IE that Windows 7 brings to the table.
Microsoft SQL Server 2008 R2: What's New with PowerPivot?
Learn how PowerPivot leverages Microsoft SQL Server 2008 R2, Office 2010, and Sharepoint 2010 to provide an exciting new Self Service Business Intelligence platform.
Microsoft System Center Configuration Manager 2007 SP2, R2, R3: Making Sense of the Three Versions
Learn why your organization should consider an upgrade to Service Pack 2 if it plans to use System Center Configuration Management server for OS deployment.
How To Use Workflows In SharePoint
This white paper will discuss how SharePoint workflows work and how you can implement them to improve existing business processes.
Restoring Data with Database Snapshots
What DBA wouldn't appreciate a process that allows for fast and easy restoration of lost data, allowing you and your users to examine the information before restoring it, to use a minimal amount of drive space, and to carry out all the necessary steps with only local resources? This white paper examines how SQL Server's Database Snapshot provides you with a solution that not only saves you time, but also improves the options you have for supporting users and developers.
77 Features for Windows 7 that Every IT Professional Should Know About
Read about 77 of the most important features and enhancements of Microsoft Windows 7.
Microsoft SharePoint Server 2010: What's New and What's Changed?
This white paper examines changes and introduces new features to show how SharePoint 2010 can help manage your computing needs.
Public Folders in Exchange Server 2010: What You Should Know
This Exchange Server 2010 white paper examines Exchange Public Folders and considers where they fit in messaging infrastructure plans.
Top Ten Things Every DBA Should Know About SQL Server
This whitepaper outlines some of the important fundamentals of Microsoft SQL Server 2008 that every DBA should know.
Integrating Cisco Unified Communications Manager (CUCM) 6.X and Active Directory (AD)
This white paper covers the basics of integrating CUCM and Active Directory (AD), with a particular emphasis on end users and their association with AD.
Assessing Your Organization's Readiness for Windows 7
Discover the ins and outs, and potential pitfalls along the way, to installing Windows 7.
Windows 7 and AppLocker
Introduce yourself to AppLocker and find out how it differs from earlier software restriction technologies.
Exchange Server 2010: What's New and What's Changed?
Find out how Microsoft's Exchange Server 2010 makes substantial strides to provide a robust and reliable approach to the messaging environment.
Inside SQL Server 2008 - Exploring High Availability and Scalability Enhancements
Discover the evolution of High Availability from SQL 2005 to SQL 2008 and the tools available to minimize Enterprise downtime.